We do not knowingly collect personal information from children under the age of 13 through the Website. If you are under 13, please do not use the Website or provide us with any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will delete that information from our databases.
In the course of operating the Website, we will collect and/or receive the following types of information. You authorize us to collect and/or receive such information.
If you would like to use certain features on the Website, you will need to create an Account. During the onboarding process, we will ask you for information such as your name, e-mail address, and/or real estate agent identification number, and ask you to create a username and password. This information will be referred to as the “Login Information”.
If you create a profile, you may be asked to provide additional information such as name, email, phone number, address, brokerage information, real estate license details, MLS affiliation, etc… (the “Profile Information”). Additionally, you have the option to upload a profile picture.
In addition to the Login Information and the Profile Information, we may collect additional information (the “Other Information”). Such Other Information may include:
If you do not want us to collect the information listed in this Section II, please do not use the Website, or submit information to us.
We use the Login Information, Profile Information, and Other Information (collectively, the “Information”) to: (i) provide you with access to specialized portions of the Website (your “Account”) and to maintain, and secure such account; (ii) allow you to create a profile through your Account; (iii) store information about your preferences, allowing us to customize your Account according to your individual interests; (iv) contact you to respond to inquiries related to the Website; (v) communicate with you to provide you with relevant information about Bloom, including special promotions; (vi) provide you with support, to respond to your inquiries, and to solicit feedback; (vii) identify, investigate, and respond to, and prevent fraudulent or illegal activity (such as incidents of hacking or misuse of our Website), and other liabilities; (ix) enhance or repair the functionality of the Website or improve our services, and (x) to inform you about our products and services and those of our third-party marketing partners.
You also authorize us to use and/or share your Information as described below.
If you have provided us any personal information, you may access, remove, review, and/or make changes to the same by contacting us at help@useindigo.com. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “Unsubscribe” link located on the bottom of any Bloom marketing e-mail. We will use commercially reasonable efforts to process such requests in a timely manner.
We take commercially reasonable steps to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
The Website may contain links to External Sites. Bloom has no control over the privacy practices or the content of these External Sites. As such, we are not responsible for the content or the privacy policies of those External Sites. You should check the applicable third-party privacy policy and terms of use when visiting any External Sites.
If you provide information to other Users via the Website, such as personal information or other information, that information is transmitted to others at your own risk and can be collected and used by third parties. We cannot control the actions of third parties with whom you may choose to share personal information or other User Contributions with. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
When you communicate with us electronically, via e-mail or otherwise, you consent to our use of the Information you have provided, and you further consent to receive electronic communications from us. If you would prefer not to receive such communications, you can unsubscribe to our e-mail lists by clicking on the “unsubscribe” line at the bottom of the email you receive from us. You should be aware, however, that (i) it is not always possible to completely remove or modify personal information, or other information in our databases and servers, although we will always make reasonable efforts to do so upon your request, and (ii) we are unable to have your personal information, or other information removed from the records of any third party who has been provided with your information in accordance with this Privacy Policy.
If you opt-in when this option is made available to you, we will send you notifications via text message to the telephone number provided by you, including but not limited to notifications regarding your Account, offers, and the status of relevant agreements and documents.
You may unsubscribe from future text messages at any time by sending an email requesting the same to help@useindigo.com or by replying "STOP" to our text messages or if you have an Account, by updating your preferences. For more on our data protection practices and your privacy rights, please visit our website to view our Terms of Use.
Some web browsers may give you the ability to enable a “do not track” setting that is an HTTP header field indicating your preferences regarding user tracking or cross-site tracking. We do not recognize web browser “do not track” signals at this time, and we do not alter our Website’s data collection and use practices when we see a do not track signal from your browser. Instead, information collection and disclosure practices and the choices that we provide to users will continue to operate as described in this Privacy Policy, whether or not a “do not track” signal is received. For more information about “do not track,” please see http://donottrack.us/.
The Website and its servers are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us maybe transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. Any such changes will be posted on the Website. In any event, you will be required to affirmatively accept the revised Privacy Policy prior to next logging-in to your account. Please be aware that, to the extent permitted by applicable law, our use of your information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
If you have questions about this Privacy Policy or if you would like Bloom to either change, or discontinue use of, your Information, please contact us via e-mail at help@useindigo.com, with “Privacy Policy” in the subject line.